What is your greatest achievement at Rompa?
“Over the past few years, I have set up a professional engineering team, which allows me to produce the exact plastic products that fulfil our client’s wishes. Our objective is to support our client where possible during the development of the product, making the project run smoothly, and delivering a successful finished product. Of course, setbacks occur, but we have proven that, as a team, we can successfully complete any project.”
What does ‘nice to work with, nice to work for’ mean for you?
“At Rompa, satisfied clients are our ambition. And we fulfil that ambition. I have never before worked at an organisation that works this hard and does everything to deliver good results; all for customer satisfaction. The level of service is unprecedented, which results in a lot of positive reactions. I am proud to be part of this.”
What makes your job fulfilling?
“We take concerns away from our customers by proactively contributing out thoughts. For example, we considered future options for the design of an electric razor stand. That way, the same design could also be used for a stand with charger function. Another example: a certain product felt very light. By adding weights to the design of the product, we made it feel more ‘premium’ when people held it. By contributing our thoughts this way, we are more than just a supplier. Clients view us as colleagues, and sometimes even friends. These friendships give me a lot of fulfilment.”